Simple Pricing for Powerful Productions

No — your production credits do not expire. You can use them whenever you’re ready to start a new production. Each production is available in perpetuity so long as you maintain your monthly subscription, and you can purchase and activate credits at your own pace.

Not at all. Script Elephant allows UNLIMITED USERS on every plan — no per-seat pricing, no surprise fees. You can invite your full team, including freelancers, clients, and vendors, at no additional cost. Collaboration and alignment is at the heart of the Script Elephant platform.

Absolutely. Script Elephant was built by and for live event professionals, and your feedback helps shape our roadmap. You can share ideas directly with our team, and we regularly prioritize updates based on user input. Email [email protected] to share your feedback at any time.

Script Elephant is a fully cloud-based platform, purpose-built for real-time collaboration in live event environments. This means that any updates — whether made days before the show or seconds before a cue — are instantly synced across all users’ devices, ensuring your team is always working from the most current version.

While we don’t offer a full offline mode today, you can export printable PDFs or key content to use as backups in areas with limited connectivity. That said, we strongly recommend all production teams ensure a stable internet connection during shows — even low-cost mobile hotspots can provide the reliability needed to keep your team in sync.

Yes, you can add more productions at any time. And, if you purchase productions in bulk, you will still be eligible for the bulk credit discounts.

The monthly subscription gives you access to all core Script Elephant features, unlimited users, and ongoing platform updates. It also covers your dedicated virtual server cost that provides you the most secure and stable environment for your productions. 

The subscription ensures your account and content stay accessible even between productions. Think of it as your team's backstage pass — ready whenever the next show comes calling.

We do not offer refunds on Production Credits. However, if you cancel your monthly subscription, your account — including any unused credits and past productions — will be preserved and available if you choose to reactivate in the future.

Enterprise accounts are based on annual terms. If you choose to cancel before your renewal date, you’ll retain full access through the end of your current term. Please note that no refunds are issued for early cancellations.